In accordance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023, the name and contact details of the Grievance Officer are published below, along with the mechanism for filing a complaint.

Grievance Officer

Our Grievance Officer is Tantra Vedha, reachable at contact@thetantraveda.com.

How to File a Complaint

If you have a complaint regarding content on this Platform, a violation of your rights under applicable law, or any other grievance, write to the Grievance Officer at the email address above with:

• Your name and contact details
• A clear description of the grievance
• Any supporting evidence or links, where applicable

Response Timelines

We acknowledge every complaint within 24 hours of receipt and aim to resolve it within 15 days, as required under the IT Rules, 2021.

Escalation

If you are not satisfied with the resolution provided, you may escalate the matter to the Grievance Appellate Committee constituted by the Government of India, or approach the relevant consumer or data protection authority.